We are seeking a Remote Live Chat Agent to provide quick and professional support to customers via online chat. If you enjoy helping people and thrive in a remote work environment, we’d love to hear from you!

Key Responsibilities

• Engage with customers via live chat to answer inquiries, resolve issues, and provide product or service information.
• Handle multiple chat conversations simultaneously with efficiency and accuracy.
• Identify customer needs and provide appropriate solutions or escalate complex cases.
• Document customer interactions and follow up on unresolved issues when necessary.

Skills Needed

• Excellent written communication skills with strong grammar and typing speed.
• Ability to multitask and manage time effectively.
• Strong problem-solving skills and a customer-first attitude.
• Familiarity with chat software and CRM tools is a plus.

Work Setup

• Location: Fully Remote.
• Requirements: Stable internet connection, a reliable computer, and a quiet workspace.