Job Openings >> Remote Data Entry/Customer Service
Remote Data Entry/Customer Service
Summary
Title:Remote Data Entry/Customer Service
ID:MCHT555w
Location:Washington, D.C.
Department:Client Services
Salary Range:N/A
Description

We are seeking a detail-oriented and customer-focused individual to join our team as a Remote Data Entry/Customer Service Representative. In this role, you will be responsible for accurately entering data, handling customer inquiries, and ensuring a seamless experience for our clients. If you have excellent typing skills, strong attention to detail, and enjoy assisting customers, we’d love to hear from you!

Key Responsibilities:

  • Accurately input, update, and maintain data in company databases.
  • Verify data for accuracy and completeness.
  • Respond to customer inquiries via email, phone, or chat in a professional and timely manner.
  • Resolve customer complaints and escalate issues when necessary.
  • Maintain and organize digital records.
  • Follow company procedures and policies to ensure quality service.
  • Assist with administrative tasks as needed.

Qualifications:

✅ Strong typing speed and accuracy.
✅ Excellent written and verbal communication skills.
✅ Ability to multitask and manage time effectively.
✅ Proficiency in Microsoft Office Suite (Excel, Word) and CRM software.
✅ Previous experience in customer service or data entry is a plus but not required.
✅ High school diploma or equivalent (Associate’s or Bachelor's degree preferred).

Perks & Benefits:

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