Job Description:

• Welcome guests, handle check-ins and check-outs, and manage room assignments.
• Address guest inquiries, complaints, and requests promptly and professionally.
• Coordinate with housekeeping and maintenance teams to ensure guest satisfaction.
• Provide information about hotel amenities, services, and local attractions.

Requirements:

• High school diploma or equivalent.
• 1+ year of experience in guest services or front desk roles.
• Strong interpersonal and communication skills.
• Familiarity with hotel management software (e.g., Opera or PMS).
• Ability to handle multiple tasks with attention to detail.